How can I contact Starbucks?

Starbucks is one of the most popular coffee chains in the world, with over 30,000 stores in over 80 countries. With so many locations, it’s no wonder that Starbucks customers and partners often have questions or need assistance.

Here are a few ways to contact Starbucks:

Visit the Starbucks website.

The Starbucks website has a comprehensive FAQ section that covers a wide range of topics, including:

  • Ordering and pickup
  • Payment and gift cards
  • Rewards and promotions
  • Nutrition and ingredients
  • Store locations and hours
  • Careers and partner support

If you can’t find the answer to your question in the FAQ section, you can use the contact form to submit your inquiry to Starbucks customer service.

Call Starbucks customer service.

You can call Starbucks customer service at 1-800-235-2883 (STARBUCKS) 24 hours a day, 7 days a week.

Visit a Starbucks store.

Any Starbucks barista will be happy to help you with your question or concern. You can also ask to speak with a manager if needed.

Use the Starbucks Partner Hub.

If you are a Starbucks partner, you can use the Starbucks Partner Hub to contact Starbucks partner support. The Starbucks Partner Hub is a website where Starbucks partners can access information and resources about their job, benefits, and the company.

To access the Starbucks Partner Hub, you will need to log in with your Starbucks partner number. Once you are logged in, you can click on the “Contact Us” link in the header menu.

The Starbucks Partner Hub contact form allows you to submit a variety of questions and concerns, including:

  • Human resources
  • My Partner Info (MPI)
  • The Cup Fund
  • Benefits
  • Time off
  • Pay and payroll
  • Store operations
  • Product and equipment

You can also use the Starbucks Partner Hub contact form to provide feedback or suggestions to the company.

Here are some additional tips for contacting Starbucks:

  • Be clear and concise in your communication.
  • State your question or concern at the beginning of your message.
  • Provide any relevant information, such as your partner number, store location, or order number.
  • Be respectful and polite.

Here are some examples of how to contact Starbucks for specific questions or concerns:

How do I check my Starbucks Rewards balance?

You can check your Starbucks Rewards balance online, in the Starbucks app, or by asking a barista at your local Starbucks store.

Concern: My order was wrong.

You can contact Starbucks customer service to report a wrong order. Starbucks customer service will be able to issue you a refund or replacement order.

How do I apply for a job at Starbucks?

You can apply for a job at Starbucks online or by visiting a Starbucks store and asking to speak with a manager.

Concern: I am having a problem with my Starbucks credit card.

You can contact Starbucks customer service to report a problem with your Starbucks credit card. Starbucks customer service will be able to help you resolve the issue.

How do I use the Starbucks Partner Hub?

To access the Starbucks Partner Hub, you will need to log in with your Starbucks partner number. Once you are logged in, you can click on the “Contact Us” link in the header menu.

Q: How far in advance do I need to request time off?

A: It is best to request time off as far in advance as possible, especially if you are requesting a specific date or range of dates. However, Starbucks partners are still allowed to request time off on short notice, and managers should do their best to accommodate these requests.

Q: What happens if my time off request is denied?

A: If your time off request is denied, your manager should explain why. If you disagree with the decision, you can speak to your manager again or try to find someone else to cover your shift.

Q: What if I need to take an extended leave of absence?

A: To request an extended leave of absence, you must submit a leave of absence request through the Partner Hub. Your manager will review your request and approve it or deny it. If your request is approved, you will be placed on a leave of absence.

Q: Will I be paid for my time off?

A: Whether or not you are paid for your time off depends on the type of time off you are requesting. Vacation time and sick time are paid time off. Personal time is typically paid time off, but it can be unpaid if you are out of paid personal time. Bereavement leave and jury duty leave are paid time off. Military leave is either paid or unpaid, depending on the circumstances.

Q: What if I have more questions about requesting time off?

A: If you have more questions about requesting time off, please speak to your manager or contact the Starbucks Partner Hub.


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